Billing and Subscriptions

Orgonaut's billing settings let tenant owners review their current plan, start a paid subscription, open the Stripe-hosted billing portal, and understand what happens when a subscription is cancelled.

Go to:

• /settings/billing

Only tenant owners can manage billing.

Upgrade from trial

If your organisation account is still in trial and has no active Stripe subscription, the billing page shows the self-serve subscription options available in your current billing currency.

Orgonaut chooses the self-serve billing currency from your default reporting currency in /settings/currencies:

• if the default reporting currency is EUR, the billing page shows the EUR Stripe plan prices
• for any other reporting currency, the billing page shows the USD Stripe plan prices

Each plan card shows:

• the plan name
• the actor allowance
• the monthly price as the primary line
• the annual price as a quieter secondary line underneath

The billing interval is chosen underneath the plan cards. You can switch between:

• Monthly
• Annual, including a 2 months free callout inside the annual option

If you want more detail before paying, use the comparison link in the subscribe section. It opens a modal with the included allowances and features for the self-serve plans side by side.

Stripe Checkout is still the final source of truth for taxes, payment details, and confirmation.

Manage an active subscription

Once a Stripe subscription exists, the billing page shows a Manage subscription button that opens the Stripe Billing Portal.

Use the portal to:

• update payment details
• resume a scheduled cancellation before it takes effect
• manage other Stripe-supported subscription actions allowed by your portal configuration

Cancellation timing

When you cancel an active Stripe subscription, Orgonaut first asks you to confirm the cancellation from a modal on the billing page.

After you confirm, Orgonaut does not start its export grace period immediately.

Instead:

1. the subscription stays active until the end of the current Stripe billing period
2. when that billing period ends, Orgonaut starts a 7-day export grace period
3. after the grace period expires, the organisation account is locked

While cancellation is scheduled but the billing period has not ended yet, the billing page:

• shows a Cancelled status badge in the top plan card
• shows the Stripe period-end date
• makes it clear that the organisation account stays active until that date

Trial and plan status

The billing page separates:

• the current plan, such as Team or Business
• the current lifecycle status, such as Trialing, Active, Grace, or Locked

This matters during upgrades from trial because moving to a paid subscription changes the lifecycle status to active, while the plan itself may stay the same if you subscribe to the same plan code shown during trial.